Everything about buying

 

Communications

After creating an order, monitor your email carefully, including your Bulk or Spam folder.
You will receive an automatic reply from the store. And then a handwritten reply with confirmation, delivery information and payment information.
We answer emails as quickly as possible, within a few hours at the latest.
We will keep you informed of all steps and order status by email. We communicate manually (live human, not automatic). You can reply to the email if needed or if you have a question.


Production of goods

Due to the number of products and their variations, it is not possible to keep all products manufactured in stock. We strive for the shortest possible production time. We have material for all products in stock in sufficient quantities for several months in advance.
Antennas, baluns, ununs and everything else marked "In-stock - production after ordering" are produced after ordering and payment.
We ship products within 7 days.


Shipping

We ship goods throughout the European Union. Delivery is by courier to the address.
The shipping price depends on the country of delivery.

We ship by the logistics company PACKETA   logo_packeta_1

You can find the shipping price in the shopping cart. To do this, place the desired items in the shopping cart and click on the shopping cart icon to "View Cart". There you can see the shipping price in the "Summary" section.
Please enter the correct country of delivery. The shipping costs will then be displayed.
 

Payment

We currently accept payment by bank transfer from account to account.
For bank transfer please use SEPA payment within the EU.
(no or very low payment fee approx. 1 Euro, depending on the bank)
We will provide you with bank account and payment information after the order is created - we will send you an email.

We are preparing PayPal payment (February 2025)